At 3:00, the sweet employee greeted us with a smile, then she basically told me that you can't always get what you want. And I started to joke, "Someone should use that tag line and write a song, because I bet that it would be a hit." But I didn't, because I could tell that she was pretty stressed out about the situation.
Bottom Line: We left the car rental place at 3:45 and I asked Tony to please drive the rental car home, because I was feeling a little nervous about driving it in traffic. When we got back home, I skipped outside and took pictures of "The Red Pony" (I named it after The Red Pony Bar & Grill, that's in the Longmire Netflix series), even though it is actually a maroon color.